Privacy Policy
Sue Kneeland – Cape Coral, FL-Based Licensed Insurance Agent
Last updated: September 22, 2026
This Privacy Policy describes how Sue Kneeland Insurance ("we," "us," or "our") collects, uses, and protects information when you visit suekneelandhealthinsurance.com (the "Site"), request information about insurance plans, or contact us by phone, email, or through our website.
Who We Are
Our website address is: https://suekneelandhealthinsurance.com. Sue Kneeland is a licensed insurance agent based in Cape Coral, Florida, specializing in Medicare and also offering health, dental, vision, supplemental, and life insurance across multiple states.
Information We Collect
We collect information in the following ways:
- Information you provide directly. When you submit our contact or quote request form, we collect the information you enter — which may include your name, phone number, email address, ZIP code, and details about the type of coverage you're interested in.
- Information collected automatically. Like most websites, our Site may automatically log technical information such as your IP address, browser type, device information, and pages visited, typically through analytics tools.
- Information from phone or email contact. If you call, email, or otherwise reach out to us directly, we retain the information shared during that communication in order to respond to you and assist with your insurance needs.
How We Use Your Information
We use the information we collect to:
- Respond to your questions and requests for information;
- Discuss insurance plan options and help determine what coverage may fit your needs;
- Contact you by phone, email, or text regarding your inquiry, with your consent where required by law;
- Maintain records related to your inquiry or enrollment as required by insurance industry regulations; and
- Improve our Site and the services we offer.
Contact Forms
Our Site's contact and quote request forms are powered by a third-party form provider. When you submit a form, your information is transmitted securely to us so that we can follow up with you. We do not use form submissions for any purpose other than responding to your inquiry and assisting you with your insurance questions.
Phone Calls
Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies to support basic site functionality and to understand how visitors use our Site (for example, through analytics tools). These cookies do not contain personally identifying information on their own. You can set your browser to refuse cookies, though some parts of the Site may not function as intended if you do so.
Embedded Content and Third-Party Services
Our Site includes content and tools provided by third parties, including an embedded Google Map showing our office locations and a review display widget. These services may set their own cookies or collect information about your interaction with that content, governed by their own privacy policies. This behaves the same way as if you visited those third-party services directly.
Who We Share Your Information With
We do not sell your personal information. We may share information you provide with:
- Insurance carriers, when necessary to obtain quotes, process an application, or service a policy on your behalf;
- Service providers who help operate our Site or communications (such as our website host or form provider), under obligations to keep your information confidential; and
- Regulators or authorities, where required by law.
How Long We Retain Your Data
We retain the personal information you provide for as long as necessary to respond to your inquiry, service any resulting policy, and comply with recordkeeping obligations under applicable insurance regulations.
Your Rights Over Your Data
You may contact us at any time to request a copy of the personal information we hold about you, to ask that we correct inaccurate information, or to request that we delete information we hold about you. Please note that we may be required to retain certain information for legal, regulatory, or administrative purposes even after a deletion request.
Children's Privacy
Our Site and services are intended for adults seeking insurance information and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Security
We take reasonable steps to protect the information you share with us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Last updated" date at the top of this page reflects the most recent revision.